Overview
The Communication Outbound Webhook is designed to trigger whenever a client purchases a package or membership across your corporate setup. It allows your system to receive real-time updates on outbound communications, including SMS and email messages.
 

Trigger Event:

• This webhook activates when a package or membership is purchased by a client.

Event Type:

• outboundMessage

Payload Details:

• clientID: Unique identifier for the client.

• siteID: Identifier for the site where the purchase occurred.

• email: Client’s email address.

• messageId: Unique ID for the message sent.

• communicationType: Indicates whether the message is an SMS or email.

• message: The content of the communication (plain text for SMS, HTML for emails).

• phone (for SMS): Phone number used for SMS messages.

• emailTo, emailFrom, subject (for Email): Details specific to email communication.

Usage Example:

• Automatically send a confirmation SMS or email to a client after they purchase a membership.

• Update your CRM system with records of client communications.

Payload response example: